Terms of use

1. Agreement

By accessing or using the website at campaignmatrix.life ("Website"), you agree to these Terms of Use ("Terms"). If you do not agree, please do not use the Website. These Terms apply in addition to any separate service agreement executed when you engage Campaign Matrix Pte. Ltd. ("Campaign Matrix", "we", "us") for marketing services. In the event of conflict between these Terms and a signed service agreement, the service agreement prevails for client engagements.

2. About Campaign Matrix

Campaign Matrix Pte. Ltd. (UEN 201934721K) is a full-service marketing agency registered in Singapore, with its principal address at 9 Battery Road, #15-01 MYP Centre, Singapore 049910. We provide professional marketing and advertising services including brand strategy, paid media, SEO, content marketing, creative production, marketing automation and analytics to client brands in Singapore and the APAC market.

3. Domain and brand clarification

campaignmatrix.life: The ".life" top-level domain is used for branding purposes only. Campaign Matrix is not a life coaching, wellness, personal development or lifestyle transformation service. We do not offer courses, training academies or get-rich-quick programmes.

"Campaign Matrix": The word "matrix" refers to the structured, multi-channel campaign grid we use to orchestrate integrated marketing — connecting paid media, SEO, content, social, email and creative into one measurable system. It does not refer to a software product, data-science platform or science-fiction concept.

Professional services only: Information on this Website describes agency services delivered by people for client brands. We are not a SaaS product you subscribe to, a media publisher or news outlet, or a financial, legal or investment advisory service.

4. No guaranteed results

Campaign Matrix provides marketing and advertising services designed to support brand visibility, audience engagement and commercial growth. We do not guarantee specific Google rankings, search positions, lead volumes, sales, revenue, return on investment or any other marketing outcome. Marketing results depend on many factors outside our control, including but not limited to:

• Your advertising and agency budget;
• Market conditions and competitive intensity in your sector;
• Product quality, pricing and product-market fit;
• Platform algorithm changes and policy updates;
• Seasonality and external economic factors.

Any case studies, metrics, percentages or performance figures shown on this Website reflect past or illustrative client work and are not a promise or forecast of future performance. You should not rely on Website content as a guarantee of results when making commercial decisions.

5. Website content and intellectual property

All content on this Website — including text, graphics, logos, photographs, layout and design — is owned by or licensed to Campaign Matrix Pte. Ltd. and protected by copyright and other intellectual property laws. You may view and print pages for personal, non-commercial reference. You may not reproduce, distribute, modify, create derivative works from, publicly display or exploit Website content without our prior written consent.

Trademarks, service marks and trade names displayed on the Website are the property of Campaign Matrix or their respective owners. Unauthorised use is prohibited.

6. Acceptable use

You agree not to:

• Use the Website for any unlawful purpose or in violation of applicable laws in Singapore or your jurisdiction;
• Attempt to gain unauthorised access to our systems, servers or networks;
• Transmit viruses, malware or harmful code;
• Scrape, crawl or harvest data from the Website by automated means without permission;
• Impersonate Campaign Matrix or misrepresent affiliation with us;
• Submit false, misleading or spam enquiries through our contact form.

We reserve the right to restrict access to the Website for violations of these Terms.

7. Enquiries and contact form

When you submit an enquiry through our contact form, you confirm that the information provided is accurate and that you consent to our collection and use of your personal data as described in our Privacy Policy. The consent checkbox must be actively selected — it is not pre-ticked. We use enquiry data to respond to your request and, where relevant, to discuss marketing services. Submitting an enquiry does not create a client relationship or obligation on either party until a formal proposal is accepted.

8. Third-party links and platforms

The Website may contain links to third-party websites, tools or advertising platforms. We provide these links for convenience only and do not endorse or control third-party content. Your use of third-party services is governed by their respective terms and privacy policies. Campaign Matrix is not responsible for third-party practices, availability or accuracy.

9. Disclaimer of warranties

The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the Website will be uninterrupted, error-free or free of harmful components. Information on the Website is general in nature and is not tailored to your specific circumstances unless provided under a signed engagement.

10. Limitation of liability

To the fullest extent permitted by Singapore law, Campaign Matrix Pte. Ltd., its directors, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Website, including loss of profits, data or business opportunity, even if we have been advised of the possibility of such damages. Our total liability for any claim relating to the Website shall not exceed S$100, except where liability cannot be excluded by law.

11. Indemnity

You agree to indemnify and hold harmless Campaign Matrix Pte. Ltd. from any claims, damages, losses or expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Website or violation of any third-party rights.

12. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Changes to these Terms

We may revise these Terms at any time by posting an updated version on this page with a revised "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

14. Severability

If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15. Marketing services disclaimer

Campaign Matrix provides marketing and advertising services including brand strategy, paid media, SEO, content marketing, social media management, creative production, marketing automation and analytics for client brands. We do not guarantee specific rankings, leads, sales, revenue or return on investment. Marketing outcomes depend on many factors outside our control. Any case studies, metrics or figures shown on this Website reflect past client work and are not a promise of future performance. This Website and these Terms do not constitute financial, legal or investment advice.

16. Entire agreement for Website use

These Terms, together with our Privacy Policy and Cookie Policy (incorporated by reference), constitute the entire agreement between you and Campaign Matrix regarding use of the Website. No oral or written statement not contained herein shall modify these Terms unless signed by an authorised representative of Campaign Matrix Pte. Ltd.

17. Contact

Questions about these Terms may be directed to:

Campaign Matrix Pte. Ltd.
Email: [email protected]
Address: 9 Battery Road, #15-01 MYP Centre, Singapore 049910
Phone: +65 6733 5120